FAQ's
We’re so glad you’re here.
To make your experience smooth and stress-free, we’ve answered the most commonly asked questions below.
💊 Product Info
Everything you need to know about our formulas and ingredients.
What are functional mushrooms?
Functional mushrooms are natural adaptogens used to support focus, energy, immunity and mood. Each of our formulas contains carefully extracted mushroom ingredients with targeted wellness benefits.
What kind of mushroom supplements do you offer?
We offer high-quality mushroom-based formulas in capsules and drinks, a range of vegan, organic mushroom-based supplements, including: Reishi (Ganoderma lucidum), Chaga (Inonotus obliquus), Shiitake (Lentinus edodes), Maitake (Grifola frondosa), Lion’s Mane (Hericium erinaceus), Cordyceps (Cordyceps militaris), and White Fungus (Tremella fuciformis).
Available in extract blends, dried powders, and capsules — designed to support your wellness goals, naturally. Each product is crafted with specific wellness goals in mind — like clarity, calm, energy, or immune support.
Are your supplements safe?
All our capsules are produced in an FDA-compliant, GMP-certified facility in the USA and third-party tested for quality and purity. These statements have not been evaluated by the FDA. This product is not intended to diagnose, treat, cure, or prevent any disease.
Are they vegan and gluten-free?
Yes! All our capsules are vegan, gluten-free, sugar-free, and non-GMO.
Are your supplements effective?
Our ingredients are selected based on traditional use and available scientific research. While effects may vary, many customers report noticeable benefits with consistent use.
How should I take Mushroom Genetics’ supplements?
Take the recommended serving listed on each label. For best results, use consistently and consult your healthcare provider if needed.
Can I combine different formulas?
Absolutely. Our formulas are designed to work together. You can mix capsules depending on your needs (e.g., Focus + Calm, Energy + Immune). Or try COMPLEX — our all-in-one blend.
Is your company sustainable?
We strive to use recyclable packaging and source ingredients responsibly. Our production partners share a commitment to environmental and social ethics.
📦 Shipping & Orders
Details on where we ship, delivery times, and order tracking.
Where do you ship?
We currently ship across the U.S. and selected international countries. Shipping options are shown at checkout.
How long does shipping take?
Domestic orders usually arrive in 3–7 business days. International shipping times vary.
How do I track my order?
Once your order is shipped, you’ll receive a confirmation email with tracking details.
Does Mushroom Genetics offer international shipping?
Yes, international shipping is available to selected countries. Rates are shown at checkout.
Does Mushroom Genetics have a return policy?
Yes — if you’re not satisfied, we offer a refund within 14 days of purchase. For details, please see our Refund Policy.
🔁 Subscription
How our flexible subscription plans work — and how to manage them.
How does the subscription work?
Subscribe to any capsule product and get monthly delivery — plus up to 35% off. You can pause, skip, or cancel anytime.
Can I change my subscription later?
Yes! Manage everything from your account dashboard, or reach out and we’ll help.
Does Mushroom Genetics offer any discounts or promotions?
Yes! We offer bundle deals, subscription savings, and seasonal promos. Check our homepage or sign up for email updates.
🧾 Payments & Safety
Info on payment methods and how we keep your data secure.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and other secure options shown at checkout.
Are my payments secure?
Absolutely. All transactions are encrypted and processed through certified secure payment gateways.